Reviews from our customers

See how we take care of our customers' experience with reliability, top quality and more

Jose is a joy to work with! Wonderful work - very high level of pride and craftsmanship! Jose has worked on the roofs of two different houses for me and we called him again when our new home in West Marin sprang 7 leaks in our kitchen! Jose sent a team of guys to patch it on Christmas Eve - a Sunday! - in between rain storms, and returned at the first break in the rain to completely replace our roof in 2 1/2 days! The foreman, Eli Ogle, supervised with Ricardo and Chavez heading the team of 7 guys to get the work finished in between winter storms. They replaced our tar and gravel flat roof with heat reflective TPO latex covering which lasts 30+ years. They reshingled our two peaks with Bark colored shingles - also 30 years - which improves the aesthetics of our home. A great team of guys. We could not recommend them more highly! ~ Rudi D
We needed a new roof because ours was 22 years old & we are about to go solar. I got 5 bids from local Roofing Contractors. It was immediately apparent who we should choose. We went with Roofing Craftsmen because they are professional, expedient, had many satisfied customers & their price was right. Jose Escalante & his crew were professional, diligent & friendly. Jose talked to us regularly throughout the process, his crew cleaned up after every day they were done. 3 days we had our new roof. Roofing Craftsmen is how a roofing company should be run. Thank you Jose & Crew, only wished you guys did plumbing & carpentery too! ~ LEIGH C
We are really happy with the work Jose and his team did. It was a job we were unfamiliar with, and so, were dreading it. We couldn't be more happy with the experience and work. They removed 3 layers roofing, identified, uncovered and replaced 1/2 a dozen or more sagging trusses (?), and replaced the gutters. I was pleasantly surprised how they were able to fit in the needed repairs quickly - and that it cost what he said it would cost. No surprises. The guys were friendly and took care to clear the site each day. They were fast too. New roof looks great, and no more sagging. Our neighbor is calling Jose for their roof. ~ Russ E
Jose and his fantastic team just completed my roof as well as installing new seamless gutters. I am blown away by their level of professionalism, quality of work, and speed: they were done in TWO DAYS and my house is not small! They were kind and considerate of my neighbors on a narrow street, and Jose was honest and forthright with his pricing estimates. Additionally, I have only found one nail that they missed during cleanup...seriously. The last time we had a roof done at another property my kids were dodging staples and nails for months afterwards. I can't recommend them enough! ~ kate s
For over 10 years we had significant leaks during rainstorms in our living and dining rooms, as well as the skylight in our kitchen. Twelve tubs set out to catch the water! Every time it rained! We had our roof replace six years ago, partially to resolve the leaking problem. The roofer said the leaks were the fault of the chimney and not in his wheelhouse. The chimney guys said it was a roofing problem. Neither did anything about it. Mr. Skylight looked at the leaking skylight and said it couldn't be fixed and we needed to buy a new skylight, which we politely declined. I was at wits end and a friend suggested I call Jose at Roofing Craftsmen. They re-worked the roofing on the area around the chimney and skylight and voila...a few days later an atmospheric river came by for days and not a single leak! Why did it take 10 years to find them? Last week I had a complicated problem with a downspout and they fixed it with a simple solution the next day. You cannot go wrong with Roofing Craftsman. ~ Vaughan A
Jose and his crew came out to take a look at a long time issue we've had with our roof that we've had two other crews work on over the years. The last atmospheric river almost sunk a visit from some friends as the roof leaked AGAIN... and with another one on the way, we needed to act fast to get this resolved permanently. Very fair pricing on very short notice... written estimate and we're off. Started the next day and reported that there was some dry rot that he would cover under our original estimate... no gouging here... Work was impeccable and clean up was complete... couldn't even tell that work had been done. Attention to detail was high. He replaced a board that was rotted and made sure that he primed the board to ensure that it wouldn't suffer with the upcoming rain. Overall, we're impressed and highly recommend Roofing Craftsman for your roofing needs. They were on time and delivered exactly what they promised on time and on budget. I've attached photos of the replaced primed facia board and the absolutely clean entry that they left after the work (the rest is under our roof tiles, so there's nothing to see there) ~ Jamie P
Just want to give a shout out to this company and their employee, Jose. I sent an inquiry on Yelp in the late afternoon and got a quick response the following morning. Jose came out that afternoon earlier than planned and was able to fix the issue (tile replacement & repair) the same day. Thank you for the customer service & quick response. I appreciate it. Will definitely refer this company to people & use in the future. ~ Venessa L
I found Roofing Craftsman through Angie and it was the best home repair experience of the 40+ years that I’ve lived here. Not only was the owner, Jose Escalante, quick to respond to my initial contact, but every communication that followed was prompt and courteous. He showed up for our appointment on time and gave me a competitively priced quote. When I decided that more work than initially discussed would be needed, he returned to remeasure and revise his quote. We agreed that he would do the work the next week and he and his crew showed up on time. They did an amazing job of protecting my garden and the neighbors’ property as well and their after work cleanup was impeccable. He took photos of the repair work done so I have that information for my files. I have very confidence that his work extended the life of my 20 year old roof for another 5-7 years, thus saving me money in the immediate future. I can’t speak highly enough of this company and strongly recommend that you use them for your roofing needs. P.S. I’m still waiting for a phone call back from the roofer who installed my roof 20 years ago… It’s been four weeks! ~ Beryn H
Jose has easily become our favorite person to work with. Recommended to us by a skylight specialist, we first lucked out with getting Jose’s help last year when we bought our house and needed some patch up work on the shingle roof as well as replacement of some cracked skylights over a breezeway. While in the process of getting an estimate, we had a roof leak pop up & Jose responded immediately and was able to come by the next day to get everything patched up. He then helped with fixing up all of the previously mentioned stuff with the roof, helped us get brand new skylights and install them correctly on our tar & gravel breezeway (unlike what had been on there before), and did an amazing job, delivering just as promised - all with a smile. Recently, we were redoing our roof deck and realized we should probably get the roof checked out to ensure everything looked good before building the new deck. Jose came through yet again and we are so grateful to have someone like him on our side. He is everything that you hope for - responsive, punctual, friendly, and does fantastic work. I could not recommend him more highly! ~ Natalie K
These guys are great! I had a couple leaks that appeared after these storms and José came out and informed me of the condition of my roof. They were able to replace my whole roof and gutters fast. They even fixed a few other problems that were discovered during the replacement. It looks great and no more leaks. Thank you guys so much for completing the work fast and getting it done right! ~ D
I had a leaky skylight and got 3 bids for repairing it and chose Jose at Roofing Craftsman since he was the most professional and had a good price. Always on-time, did a great job with the repair, and highly communicative. I've used him several times now for various roofing issues and it's been nothing but a great experience. Highly recommended !! ~ Evan M
I can't recommend Roofing Craftsmen highly enough. Jose returns phone calls punctually; communicates clearly, arrives right on time, and does a terrific job. Other contractors and service providers could definitely benefit from Jose's good example. ~ Jordan L
Jose and his crew are the best roofers we have experienced in our search... On time performance, they worked for 3 days and completed the roofing job with no problems, i highly recommend Roofing Craftsmen to all my friends :) ~ Jasmine S
Excellent in all aspects! Jose also noticed quite a few additional shingles that needed replacement and did so at no additional cost to the price he quoted. Very pleased! ~ Laura G
Jose gave me quick, professional advice on how to extend the life of my roof at minimal cost. Jose runs a professional, on-time, hard working crew. ~ Spencer D
I'm so pleased, with my new roof. Completed the whole job on time ahead of schedule. Amazing quality and easy to finance. ~ Kristie S
They did a great job. Professional and fast. Would recommend. ~ Isaac R
I recently had the privilege to work with the Roofing Craftsmen team led by Jose Escalante, and I can't express enough how impressed I am. We were in quite a bind, as our roof had severe damage and was barely holding up with a temporary fix (tarps and sandbags). With a recently remodeled living room at stake, a heavy rainstorm could spell disaster. Understanding our predicament, Jose didn't just sympathize but took prompt action. Despite their busy schedule, he made room for us, showing a level of consideration that you rarely see these days. Within three days, they replaced the roof. Their efficiency was commendable but it was their quality of work that left me genuinely amazed. Throughout the process, Jose was my go-to person for any concerns or questions. He approached every query with patience and honesty, fostering a strong sense of trust. He didn't just provide answers but made sure I was comfortable and understood the process. Now, here's where Roofing Craftsmen truly shine - their attention to detail. They went the extra mile to ensure that every aspect, even the smallest things like the flashing around the chimney and removing the old satellites, was done meticulously. It's this devotion to the craft that sets them apart. In the end, we were left with a high-quality roof that's not just sturdy but looks great too. It was a delight to watch the team at work, and their workmanship stands as a testament to their professionalism. To sum it up, if you're looking for top-notch roofing services that come with a personal touch, Roofing Craftsmen is your go-to. Jose and his team deliver not just excellent work but also a heartfelt service that is tailored to your needs. They've earned my highest recommendation. ~ Shawnn G

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